Reference

Legal Terms That Govern Your Account

Every account on 75jl is subject to these terms — covering how your personal data is handled, what rules apply to deposits and withdrawals via GCash, Maya or InstaPay, and what you can expect when you contact support.

Philippines-eligible accounts onlyGCash, Maya, InstaPay coveredData handled per this policyLocal law applies at all times
75jl Legal Terms That Govern Your Account
CONTACT YOUR WAY

How to Reach Us on Legal Matters

If you have a question about how these terms apply to your account — whether it is about a GCash transaction, a data access request or a policy dispute — we have three direct contact paths. Our support team handles legal and account queries separately from general game help, so flag the nature of your question when you open a ticket.

Team online

Live Chat

Reach a support agent directly through the live chat icon in your account dashboard. For legal or account policy queries, state the topic clearly at the start so your case is routed correctly.

Email Support

Send detailed legal questions or data access requests to our support email address. Include your registered account name and the specific policy section your question relates to for a faster response.

Help Centre

The help centre on the 75jl site carries written answers for common account, payment and policy questions. Check there first — GCash deposit rules and withdrawal verification steps are documented in full.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Account security at 75jl is built around verified identity, encrypted sessions and clear retention rules. Every login is protected by OTP verification sent to your registered mobile number, and we apply SSL encryption across all account pages — including the payment screens where your GCash or Maya details are entered. Here is how each area of your data and account is managed.

Personal Data Handling

We collect only the data needed to operate your account — name, contact details and payment method records. Data is not sold to third parties. You may request a copy through live chat.

Cookie and Session Policy

Cookies are used to keep your session active and remember your preferred language and payment method — for example, whether you last deposited via GCash or InstaPay. You can clear cookies from your browser at any time.

Retention and Deletion

Account activity records are retained for the period required under applicable local regulations. Once that period passes, inactive account data is flagged for deletion. Request early review by contacting support.

Who to Contact for Changes

To update your registered email, mobile number or payment method — including switching between GCash, Maya and InstaPay — open a request through live chat and complete the identity verification step before changes take effect.

Frequently Asked Legal Questions

These are the questions we get most often about account policy, data rights and how the terms apply to everyday situations — from deposits via GCash to requesting your own account records.

Yes. Any deposit made through GCash, Maya or InstaPay is subject to both our account terms and the respective wallet provider's own terms. Both sets of rules apply at the same time.

Open a live chat session and state that you are making a data access request. Provide your registered account name and contact details, and we will process your request in line with the retention policy.

Access depends on local law and is available only where legislation in the Philippines permits it. Eligibility is the player's own responsibility to confirm before creating an account.

Account data is retained for the period required by applicable local regulations after closure. Once that period ends, your records are flagged for deletion. Contact support if you want to review your retention status.

Yes. Submit a change request through live chat, then complete the identity verification step — usually an OTP to your registered mobile number. The update takes effect once verification is confirmed.

Contact us immediately via live chat and state that you are reporting a security concern. We will lock the account, review the login logs and guide you through the recovery and verification steps.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.